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Products and Services
Whether you’re a large servicer, a correspondent lender, a community thrift, credit union, or commercial bank, we have exactly the flood risk management services you need. How can we do that? Well, we understand your business. Many of us have been on the other side of the fence working at banks, savings & loans, brokers, servicing shops, and insurance agencies before we ever joined the flood business. We can anticipate what you need because we’ve been there too.

Your company will receive “production to payoff” flood services from us. Our menu of products fits origination’s need for speed and accuracy and servicing’s need for portfolio compliance and loss mitigation. Because of the comprehensive scope of our products, we can provide you with a customized flood risk management package that exactly fits your business requirements.

Disaster Services
Flood - Disaster Impact Assessment Services
Contact: Darren Teets
dteets@firstam.com - (512) 834-9595

Loss Mitigation - Loss Mitigation Services
Contact: Reid Lange
rlange@firstam.com - (214) 435-9246

Valuation Risk Solutions - Broker Price Opinions &
Damage Assessment Report
Contact: Client Services
farvvsalessupport@firstam.com - Toll free (866) 866-8066

Field Inspections - Damage Report
Contact: Mark Velazquez
mavelazquez@firstam.com - (817) 699-4021

Flood Risk Data
Top companies in the financial and insurance industries rely on First American for specialized expertise necessary to assess flood risk, project catastrophe losses, meet flood insurance requirements, and maintain compliance with federal flood regulations. For more information, please visit www.floodcomplete.com

Flood Insurance
Flood Insurance is available for both residential and commercial property owners. We provide primary flood insurance through the National Flood Insurance Program, and Excess Flood Insurance through other private insurance carriers. For more information, please visit www.floodinfo.com.

Location Data
ParcelPoint™ - Originally developed by First American to provide flood-zone risk data to the mortgage and insurance industries, First American’s new ParcelPoint technology can be incorporated into limitless applications that require accurate location information. ParcelPoint works by tying parcel and address information to exact latitude and longitude, creating a new level of positional accuracy. To learn more, visit http://location.firstam.com or call us at (800) 447-1772.


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Featured Products

Elevation Certificate Services
Most property owners don’t know what to do or where to go when they receive notification from their mortgage lender that their home or building is in a Special Flood Hazard Area (SFHA), as defined by the Federal Emergency Management Agency (FEMA).

When a home or structure secured by a federally-backed mortgage is determined to be in a Special Flood Hazard Area, by law, the owner must obtain flood insurance. In order to properly rate the flood policy and set the correct premium amount, the owner’s insurance agent may need an elevation certificate that shows the ground elevation at the base of the structure, and the elevation of the first finished floor.


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